The Costs of Reducing Human Contact

Sometimes, we, as PTSD survivors, have difficulties with different things. These are as varied as the experiences that caused the condition in the first place. For too many of us, those traumatic events are prolonged or repeated again and again. It makes no difference how much time has passed between events, nor how prolonged such things were. We are usually affected considerably for the rest of our lives. Treatment is essential; it can not be avoided. Going through life without help is to live in hell, and I don’t care how many victims or “experts” say otherwise.

Sure, you can get by, but there will always be symptoms that cause problems, and that is true with patients in treatment or not in treatment. Those who seek help and can afford it are likely to experience relief. Dialing in the right medications is important. The wrong ones can make you worse, while the best ones for you should have you telling your doctor about your feeling better. The process is sometimes hard, but it can be done.

Therapy is a subject I’m personally exceptionally bitter about. It’s difficult enough to find one that you’re comfortable with, and covid made everything worse. During the worst part of the initial outbreak, many left the occupation or moved away from their patients’ areas. The shutdown caused the necessity for telehealth sessions, which I detest. You have to pay, but there’s no contact, and that’s unreasonable and unrealistic.

AI: Already A Problem

AI has replaced even triage for certain physicians. Everything from height and weight to blood pressure is monitored by a computer, and I find that to be an expensive startup for medical groups, but an attempt at eliminating jobs. You see this elimination everywhere, especially when you go shopping.

You know exactly what I mean: self-checout at supermarkets, the CVS, Walmart, and more. And it is a real problem, too. First, because it costs jobs. The Harris Teeter supermarket I go to always had this but recently renovated the section to accommodate more registers. There are a bunch of cashier registers, and I’ve forgotten how many. That’s because I have never seen all of them open. Sixty percent of the time, only one is open. I’ve seen this store decrease its employees over the years, and it’s sad. Ones hired as cashiers can often be seen picking orders for customer pickup. They may be seen stocking shelves and even going out to the parking lot to bring in carts.

Those employees may be thankful to have their jobs, but may also resent their use as utility workers. There are employees who work shopping cart detail. The store does a lot of business, so when the cart detail lags behind or takes unscheduled breaks around the corner, it becomes a pain that customers have to get used to. Go inside, and you may not see any carts at all. Seeing workers not hired for cart detail doing it reflects low employee morale and store mismanagement.

The second problem is much worse: theft, or “skip-scanning”. This is when self-checkout customers properly scan and bag some items but not others, stealing expensive ones like steaks and prepackaged deli meats, or ring one donut or bagel when the paper bag really has five. Shrimp and even staples like condiments or butter can also be tucked into a bag without being scanned. One employee watches this section but is rarely attentive. It’s boring, tedious work, and often, they have to leave the section to go to the customer service counter.

There is, to make it all worse, no security except for cameras. A room with tinted windows marked “Security” is obviously empty. Nobody goes in or comes out, and in ten years of shopping at various times of the day or night, I have never seen anyone detained for theft. It may happen, but you’d think that a decade should never have passed without me seeing an HCPD cruiser out front. A woman managing the customer service desk once told me when I reported a panhandling offender outside of the store, “I live in Baltimore City. You think I really care about who be outside?”

Except the fucker in question who once told me his name was “Travis” when he asked for a dollar, is a problem. He knows that most people carry no cash. He also knows that, should he ask anyone who does carry cash, he will be unlikely to get one dollar. More likely, it will be at least a five dollar note or maybe more, and he constantly lurks from one end of the shopping center to the Harris Teeter. Last week, before Christmas, he was back. He asked me for a cigarette and I said no. As soon as I finished my coffee and put the cup in the trash can near a letterbox, I turned around and he was urinating on a brick pillar under the overhead in plain view of the store’s doors. I guess nobody from Baltimore City would even blink at that shit. But it’s indecent exposure, urinating in front of a minor, and you can probably add a couple more misdemeanors to that. I didn’t have anyone to tell, either. That lady behind the counter would likely have said, “Come back when you catch him usin his junk for somethin a lil worser, honey.”

And I couldn’t call 911 for an imbecile that brazen who’s left behind no evidence except piss that will be dry before cops get there, and yet the act might have been visible on a security camera if they had it active and if they had security, and if anyone in the store gave a shit.

I suppose I could have kicked him in the balls for it, but that’s no misdemeanor. That’s assault. It goes too far against my sense of right, wrong, and my code of honor. But he will be back. He’s no stranger to the justice system, and they always come back. And nobody will report jack shit. And, his mental health is off, so no judge really wants to see his name on a district court docket. There’s no law to force anyone to get help and take meds.

The indifference of underpaid, overstressed employees notwithstanding, underpaid managers are worse. Why go out of the way for a wage like that in a store whose corporate fatcats have a strict opposal to having employees organize or to have too big a payroll? It is a mistake. It makes investors orgasmic, according to UBS securities, which recommends stocks to portfolio holders. Parent company Kroger has some stores that are unionized but that has no bearing on Harris Teeter, a subsidiary. Those were, in September 2023, “determined to remain union-free” in a Q&A session of corporate dickheads and securities cocksuckers. Therefore, the stores have high turnover and newer employees making lower wages. That guarantees cash savings. This is important because stores operate with bank loans. To buy inventory, they secure loans. But there’s one drawback, and most chains will need another loan before the interest is paid and the principal amount can begin to be paid. To keep up, major chains keep costs low, from payroll to overhead to transportation.

But…

Between inventory and gross income, I’d wager that if the store doesn’t lose money, it is because of price gouging. In other words, they’re jacked up, passing the costs to consumers, earning fat profits. To do this, the variety of available brands keep getting eliminated, leaving customers less items to choose from. It’s efficient and very effective.

In Maryland, Giant and Harris Teeter are two of the most expensive of chains. Covid and supply problems made prices on things like coffee double. But the same can of Folgers may be 12 bucks or perhaps 14, and if you wait two days, that changes. Maxwell House Columbian could be high, but Folgers is down half on sale. That’s to turn over inventory to keep customers and nothing more. People may avoid items and let them sit until they’re on sale. As a result, taking a look at sell by dates on a ribeye on sale can be stressful. You see today’s date. It has to go right to the freezer when you get home.

Customers, therefore, steal. So do employees, some of which are caught, and you never see them again.

Or, getting back to self checking, they may skip-scan. So, saving money on payroll has a price. I can’t see how this store isn’t hemorrhaging cash. And if not for being union-free, it would have to be.

Bodycam footage on YouTube is enlightening. I’ve seen a few where Walmart security called in police who arrived before the thief could get away. If I were you, I wouldn’t steal from Walmart. I can’t bear the thought of stealing, and I don’t even like getting gifts. It makes me feel dishonest. Guilty. And those caught at Walmart are Brazen. Their cart is full. They were observed getting a purse, duffel bag, or the like, stuffing smaller items into it, then scanning the bag alone but with other items so as not to call attention to the bag. The alarms at the doors? If they still have those, thieves know how to evade them. For every person caught, though, who knows how many get away?

And this ain’t no joke: people are caught with $900.00 USD in merchandise they have not scanned. You may hate Walmart, but it is, on the whole, efficient, because of real people always on the floor, stocking inventory but watching everything. And they aren’t union, either. And real human beings man the security office as well.

This brings us back to the loss of human contact during medical care. Patients with trauma or serious somatic conditions like hypertension and heart disease can not be assessed by machines alone. First, how do you know they are calibrated and properly maintained? Or even sterilized? Answer: You don’t.

Telehealth was necessary during the pandemic, but even now, with it spreading again, it should only be occasionally used. Mask requirements have largely been lifted. Antivaxxers should be kept to ER visits or telehealth. Otherwise, we’re still better off wearing them in close-quarter settings and in large stores. It’s just safer.

Loss of contact during the shutdown traumatized people who had been stuck without their spouses, children, or friends. I’ll never forget talk shows aired from the host’s homes. They couldn’t even go to their place of business and do a show without an audience. Of them all, John Oliver seemed to weather the crises best. Colbert was never the same. He has turned into a real dick. Once you’ve turned into a dick, you have to be deprogrammed like a Moonie. Odds of that happening aren’t very good.

Most of all, trauma patients suffered in helpless silence. And that, folks, caused more trauma. No one but these patients know what it’s like. Because trauma patients are far easier to be traumatized again. And again. That’s the nature of the beast.

How to Help Yourself

One therapy you can do by yourself that I find to be fun and helpful is to get out of the house. Take a walk, get a bit of exercise and some fresh air. You can get your blood flowing, decrease your blood sugar level, help reduce blood pressure, and relieve sore, stiff muscles. It’s a big help, though, not to let your mind wander. As PTSD patients, we know how unhealthy that is. You can avoid some of your visual and audio triggers by keeping your eyes busy. Look around, focusing and trying to spot things you missed while driving past them. Seeing something new is amazing once you spot it. This is something I call the “Sherlock Holmes” game. You can not fall into dissociative thinking when walking, driving, or almost anything else. It’s dangerous and fouls the mood with memories that are distressing. I’ve read pages of books, only to not remember what was written. I’ve crossed bridges and not remembered it. Accidents happened, and I got to my destination depressed, stressed out, and never known why.

This morning, as the sun was low but brilliant, I couldn’t face east. But I looked west and was surprised at the view. Tomorrow, the sun will rise at a slightly different angle. I will not see exactly what I saw today. The light and shadows allowed me to see some details in the background in beautiful relief, seeing depth that I normally can’t. Seeing at a longer distance with more clarity than normal. That’s magical. A gift.

Try to see new things, little details. Keep your eyes moving. Don’t stare because that’s when you fade out of the present. Focus, but keep the eyes moving. You’ll get better at it, so don’t give up. This is part of cognitive behavior therapy. Look that up. Study it on your own or ask your doctor about it. A counselor is the best coach for this. Avoid “life coaches” because they’re a scam like all of the self-help books from the 80s and 90s. They cost money and make you believe that you’re going to get better when the mere suggestion itself is an attempt to condition you to keep writing checks.

Between a good doctor, a licensed therapist, and a bit of work on your part, you can find peace of mind and a measure of recovery that you may not otherwise get to enjoy.

That’s if you can find the professionals that will see you. Because most of the cashier lanes… are closed.

Last Week

If you’re like me, you couldn’t keep up with it all. Or even process everything. What a week that was. I’ve never seen anything like it and nothing in my memory can compare to it. And yet, George Floyd was not unique in that horrible way he died. So people asked, “What’s so different now?”

I looked at the TV. I looked at videos and read articles. With a thrill of nausea and lots of dread, I saw the tear gas used on protesters, saw crowds running, saw the church burn on Sunday night, then, Monday, a debacle the likes of which I’ve never even imagined as Lafayette Square was gassed and crowds charged by cops with shields and riot sticks.

Which was followed by a bizarre speech by Trump with an open threat and a singularly bizarre walk by Trump and an unbelievably scary entourage to the burnt church. The fucker used a church and an upside-down bible as props for a photo op. No shit, and it’s still hard to believe.

Then, in a blinding speed, images and sounds like nothing that could be real, but was.

A 75-year-old man shoved. Lost his balance because he was shoved. Immediately bleeding from an ear and the posterior skull. Listed as serious but stable condition. But how serious? That’s a severe concussion and probable skull fracture you’re seeing. He could have died.

Surrealism: a reporter and his crew fired at as they try to retreat. Cannisters and rubber bullets. Two Sikorsky UH-60 Blackhawks buzzing protesters, a maneuver someone called “dusting”, which is basically terrorism. The twin engines and the monster blades of the Blackhawks are weapons at low altitude. If you’re beneath them, you’re getting hit by particles of dust, small debris and anything they feel like dropping. You better tuck into a ball and cover your face. No shit. Whoever justifies this shit is stupid.

But there was no shortage of that. It didn’t begin or end with Trump’s bible modeling. He was asked if it was his bible, and he really answered, “It’s a bible.” Translation: “I don’t own a bible.”

While Reverend Al Sharpton gave a powerful and simply perfect eulogy for the family of George Floyd, others were beginning to fall away from supporting Trump. A number of former chairmen of the Joint Chiefs were vocal in their disapproval of his threat to use regular military personnel to police the streets of any state he chose, and Joe Biden failed to tell officers not to shoot at suspects. Instead he suggested that they aim for legs instead of center of mass. Joe wants to win, but waffling is not a good strategy. There’s no middle ground in a firefight and nobody aims for legs, but then again, that’s if someone else has a gun and can, or is shooting back. You aim center of mass unless you’re the highest tier in an elite sniper class. Then you can try for headshots, but even that’s mostly Hollywood and videogame bullshit. If you’re forced to shoot, you’re forced to kill. Fuck around, and you’ll be the casualty.

Besides, you know how easy it is to hit a major artery in the leg? If a shot goes astray and you score a leg shot, your high velocity round will be very likely to cut or sever the femoral artery. That’s still a kill.

Why all the stupidity? Andrew Cuomo and Mayor Diblasio are not handling things. The tear gas. The pepper balls. Vehicles running into a crowd.

The result: officers shot by anarchists or just plain dickheads using brute force against civilians as an excuse, which makes everything worse.

The police have been less than honorable in every city where protests took place save one, Newark. What are they doing different?

Hitting kids over the head with riot sticks has nothing to do with law and order. It has everything to do with wanting to crack his fucking skull open.

In my life, I’ve seen and been the victim of things nobody should ever see or endure. But though I’ve been bitter about it, there wasn’t enough evil in me to act on it. Oh, when I thought about shooting my parents, I was well and truly capable. I would have been convicted of first degree murder, too. But I’d have saved my nephew from things I knew he was already having done to him. Cops kneeling on a man because he had a rap sheet until the guy dies isn’t done to save anyone.

It’s done out of racist hatred and a disregard for civil rights and the sanctity of life that chills my blood. Watching George Floyd die is to watch a part of your own soul break off and die. Seeing that cop with a hand in his pocket, squeezing the life out of Floyd and smirking is to watch a cold-blooded, first degree homicide. That’s exactly what it was, straight murder. Other officers watched. And it doesn’t matter that one said something. It doesn’t matter because they all stood around and watched a bully cop with a bad record commit murder. Now they’ve been photographed in orange, and they should get used to that color. Other cops are pissed. They’re striking out at people because a “brother officer” is “guilty of doing his job”.

Meanwhile, honorable police officers are lumped together as assholes and murderers. That’s not cool, but what’s less so is when someone says, “If you get a bad hamburger it doesn’t mean McDonald’s is bad.” Speaking about police officers to a crowd. That’s not the way to handle this. It’s degrading, simplistic and grossly condescending.

Trump, on the other hand, notorious for not wearing a mask, toured a plant where swabs for covid-19 tests were made. In there, he alone wasn’t wearing a mask. The entire batch made that day are confirmed as contaminated and we already did not have enough.

Then he claimed based on flawed numbers that the economy was doing great, and that George Floyd was looking down on him and smiling. African American jobs were up, he said. Which confirmed, if anyone had any doubts remaining, that Donald Trump is a racist idiot who is so self-serving and egotistical that he would actually talk like that while the nation was caught up in protesting the man’s murder, his family was grieving, and he was standing there mocking them and perfectly happy to risk more unemployment when the coronavirus spreads.

Covid-19 is not over, is not slowing, and will continue to spread. There won’t be any second surge in the fall; we’re already into June and there’s no reason to believe next month will automatically be free of COVID-19. That’s unreasonable, unrealistic and too close to Trump’s lies and delusion than anyone should be.

Fortunately I have just the man to properly explain all of this. If a comedian can’t be funny right now, it’s not because he’s not willing to try. It’s because laughing at this shit is unthinkable. He gets in a couple of jibes, but this is the most serious episode he’s ever done.

https://youtu.be/HI6srCfEWVE

Colin Powell and others are now openly calling Trump a liar. Why the fuck did it take three and a half years?