We’ve just begun the summer. Well, almost. It will be over by the time we can start looking for new insurance for 2023. But I’m ready now.
The Johns Hopkins HMO Medicare advantage plan costs, where others are free. That name and the premium was why I took it. But since it went into effect on January 1st I’ve had nothing but trouble. I keep getting Denial of Payment notices. In addition to simple co-pays I get the notices. Basically they don’t pay for anything. The CTA scan I found out belatedly that was indicated by the MRI showed no immediate danger. According to someone.
This time instead of denial on the laughable premise that I hadn’t gotten doctor approval, something astounding was listed for the reason: I didn’t need it.
Unprofessional in the extreme, it said the “artery in your belly (is) fine.”
Which artery? Because I don’t know what that means. More than one down there.
I called customer service. I was treated as a dummy and a lowlife. Worst customer service experience I’ve ever had. Condescending and rude, he basically told me to “disenroll”. Is that even a real word?
I don’t care.
I was accused of ignoring texts. The last one in February. Three. They send you three. Then they take your money and send letters cordially inviting you to suffer. Oh, and by now it’s too late. They won’t tell you what those texts said.
Medical insurance is a joke, a very sick joke. It’s basically corporate fraud. Johns Hopkins Medicare insurance should be avoided. There are free plans that don’t screw you this badly, nor talk to you as if you’re a cow pie with a voice box.